Privacy Policy Full

Updated: October 21, 2021


Click to read our Refund Policy

Click to read COPPA

Privacy Policy


1.  Who we are.

We are BSW Community Grown Heroes Club, sponsored by BSW Academy USA, Inc., hereinafter referred to as BSW/CGH/HGH. Our website address is:, hereinafter referred to as The Site.

2.   Virtual Items/Memberships.

The Site offers memberships, online subscriptions and/or virtual items for use in conjunction with The Site’s programs, activities and games. When you enter into a transaction for a membership, subscription, virtual item or similar transaction, you may be asked to provide a credit card and/or billing information and email address. We will use this information to fulfill your specified requests, as well as to inform you about additional products or service opportunities and as otherwise required by law. Please also see the information regarding payment processors in Section 12 below.

3.   What information do we collect and what do we do with it?

We may request or collect certain information when you visit The Site. However, users are required to share only the information that is reasonably necessary to participate in the particular activity they choose.

The information required on The Site may include: (a) birth date; (b) gender; (c) country; (d) address; (e) online contact information; (f) user name and password; (g) wireless telephone number; (h) email address; and (i) other profile information such as avatar preferences, communications preferences, and interests. Children under the age of thirteen may be asked to provide his or her parent’s or guardian’s email address.

If we need to collect the personal information of a child under the age of 13, we will ask for parental consent according to Children’s Online Private Protection Rule (COPPA) legal requirements. We will send the child’s parent or guardian an email explaining what information we are collecting, how we plan to use it and ask the parent to give or deny their consent. If we do not receive parental consent in a reasonable time, we will delete all information we have collected from the child including the adult’s contact information that we asked for in order to request consent.

4.   Parental Access

Parents/guardians of children under the age of 13 can request an information review of any personally identifiable information collected with their permission, about their child, have this information deleted, and/or request that there be no further collection or use of their child’s personally identifiable information. We will take steps to verify the identity of anyone requesting personally identifiable information about a child and to ensure that the person is in fact the child’s parent or legal guardian. E-mail us at .


5.   How do you get my consent?

When you provide us with personal information to become a member on The Site, make a purchase, or participate in the programs, you imply that you consent to our collecting your information and using it for that specific reason only. For children under the age of 18, a Consent and Release Form available on The Site will be required to be completed by the parent or guardian for participation in the membership programs.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

6.   Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence. If you are under the age of majority in your state or province of residence, you must have parental/guardian consent to use The Site. Anyone under the age of 18 participating in the membership programs available on The Site must have the Consent and Release Form available on the site signed by the parent or guardian.

7.   How do I withdraw my consent?

If after you opt-in you change your mind, you may withdraw at anytime your consent for us to contact you, and/or continue to collect, use or disclose your information by contacting us at or mailing us at:

BSW Academy USA, Inc.

50-8th Avenue SW, #109

Largo, FL 33779


When visitors leave comments on The Site , we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

9.   Media

If you upload images to The Site, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to The Site can download and extract any location data from images on The Site.

10.  Disclosure

We may disclose your personal information if we are required by law to do so.

You acknowledge, consent, and agree to the extent legally permissible in your jurisdiction to allow us to access, preserve, and/or disclose the information we collect and/or content you provide to us (including information you may have posted on bulletin boards or internal site communication systems) to a law enforcement agency or other third parties if required to do so by law or with a good faith belief that such access, preservation, or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the Terms of Use of the respective The Site; (c) respond to claims that the content violates the rights of third parties; (d) respond to your requests for customer service; or (e) protect the rights, property, or personal safety of the owners of The Site, any user of The Site, a third party or the general public. We also may disclose user information whenever we believe disclosure is necessary to limit our legal liability; to protect or defend our rights or property; or protect the safety, rights, or property of others.

11.  Financial Information

We collect and use financial information, such as credit card numbers and security codes, for the limited purposes described below.

A. Consumer Products: The Site may provide pages and/or links to pages offering users who are of legal age to form a binding contract the opportunity to purchase consumer products. To do so, users need to provide contact, shipping, billing and credit information. These pages may be hosted and operated by a third party that is independent and separate from The Site. This third party collects personal information about shop users and may share this information with us. We use this information to process the order and to send order confirmations via email, as well as to send information about products and services of interest and as otherwise required by law. Before providing information on these pages, we encourage you to review the posted privacy policies which govern such third party’s use of your information, as they may differ from ours.

B. Virtual Items/Memberships: The Site offers memberships. It may also offer online subscriptions and/or virtual items for use. When you enter into a transaction for a membership, subscription, virtual item or similar transaction, you may be asked to provide credit card and/or billing information and email address. We will use this information to fulfill your specified requests, as well as to inform you about additional products or service opportunities and as otherwise required by law.  Please also see the information regarding payment processors under Section 12 above.

12.  Contests, Giveaways and other Promotions

When you provide us with personal information to enter a contest, giveaway or other promotion on The Site, or any of the BSW/CGH/HGH sites, you imply that you consent to our collecting it.

You understand and agree that BSW Academy USA, Inc., BSW Community Grown Heroes Club or anyone acting on behalf of BSW Academy USA, Inc. or BSW Community Grown Heroes Club’s licensees, contractors, successors, and assigns, shall have the right, where permitted by law, to print, publish, broadcast, distribute, and use in any media now known or hereafter developed, in perpetuity and throughout the World, without limitation, your or your child’s entry, name, portrait, picture, video, voice, likeness, image, statements about The Site or programs on The Site, and biographical information for news, publicity, information, trade, advertising, public relations, and promotional purposes, without any further compensation, notice, review, or consent.

The Site may offer online contests and sweepstakes. To enter these contests and sweepstakes, you may be required to provide your first name and email address and/or additional information required for the management of the contest or sweepstakes. For anyone under the age of 18 to enter these contests and sweepstakes, a Consent and Release Form which is available on The Site must be signed by a parent or guardian.

13.  Electronic Newsletters

Users can provide their email addresses to receive email newsletters and promotions from BSW/CGH/HGH, and our business partners. Users may change their preferences regarding emails at any time through the unsubscribe link in the newsletters or, for certain The Site, by logging into and changing the preferences for their account.

14.  Interactive Features and Services

The Site may offer interactive features and services, such as message boards, chat rooms, electronic mail services, comment boxes, messaging services, and member profile pages. For a user who is a child under the age of 13 years, we either will obtain parental consent before allowing the child to use these interactive features and services or will use reasonable technical measures to delete all or virtually all personal information from a child’s postings before they are made public and also delete such information from our records. We use the information collected through interactive features and services to enable you to participate in such features and services.

15.  Third Party Services

In general, the third-party providers used by BSW Academy USA Inc., BSW Community Grown Heroes Club, or their respective websites will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For the providers used by BSW Academy USA, Inc. and BSW Community Grown Heroes Club, we recommend that you read their privacy policies, so you can understand the manner in which your personal information will be handled by these providers. The privacy policy for Transnational is available here: and the privacy policy for is available here:

16.   Security info

Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave The Site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or The Site’s Terms of Service.

17.  Links

When you click on links on The Site, they may direct you away from The Site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

18.  California Privacy Rights.

California Civil Code Section 1798.83 permits our users who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. If at any time you wish to opt out of having your personal information shared with third parties and/or receiving information from us (via e-mail or postal mail) about new products, services, or promotions, you can do so. You may contact us at:

BSW Academy USA, Inc.

50 – 8th Avenue SW, #109

Largo, FL 33779

You can also contact us by e-mailing us at Please indicate what publications or services you no longer wish to receive so that we may better address your request.

19.  Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

20.  Cookies

We collect cookies or similar tracking technologies. This means information that The Site’s server transfers to your computer. This information can be used to track your session on The Site. Cookies may also be used to customize The Site content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.

We use cookies to recognize your device and provide you with a personalized experience on The Site. If you leave a comment on The Site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to The Site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in to The Site, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article on The Site, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited or published. It expires after 1 day.

We may also use automated tracking methods on The Site, in communications with you, and on our products and services, to measure performance and engagement.

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

The opt-out tools are “cookie based. This means that the tools rely on cookies to remember your choices with respect to the use of your information by the parties that offer you those choices. If you opt-out but then use the controls in your browser to delete all tracking technologies, you may have to opt-out again, a second time, in order to re-establish your opt-out preferences.

Opt-outs are browser-specific. This means, for example, that if you opt out while using Internet Explorer 10, this choice will not affect the collection of information collected by tracking technologies when you use Mozilla Firefox on the same device. It also means that opting out on one device will not affect the collection of information by tracking technologies on other devices you may use to access the Site.

To learn more about the cookies we use and to opt in or out of which cookies are used, please see the tab at the bottom of the screen.

21.  Web Analysis Tools

We may use web analysis tools that are built into The Site to measure and collect anonymous session information.

22.  Embedded content from other websites

Articles on The Site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

23.  How long we retain your data

If you leave a comment on The Site, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. See Section 8.

For users that register on The Site (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

24.  What rights you have over your data

If you have an account on The Site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Other data protection rights include:

The right to access – You have the right to request BSW/CGH/HGH for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that BSW/CGH/HGH correct any information you believe is inaccurate. You also have the right to request BSW/CGH/HGH to complete information you believe is incomplete.

The right to erasure – You have the right to request that BSW/CGH/HGH erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request BSW/CGH/HGH restrict their processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to BSW/CGH/HGH processing your personal data, under certain conditions.

The right to data portability – You have the right to request that BSW/CGH/HGH transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at or write to us at:

BSW Academy USA, Inc.

50-8th Avenue SW, #109

Largo, FL 33779

25.  International Users

Please be aware that by providing us with personal information, (a) you understand and agree that your personal information may be stored on servers located outside your resident jurisdiction; (b) to the extent you are a resident of a country other than the United States, you consent to the storage of such data in the United States for processing by our affiliates in accordance with this Privacy Policy and (c) the Privacy Policy and the collection of information pursuant to the Privacy Policy shall be governed by and construed in accordance with the laws of the United States, without giving effect to any principles of conflicts of law.

If you do not consent to the terms of this Privacy Policy, please do not use The Site because your use of The Site represents your consent. If you have already provided personal information, please contact us about how you would like us to handle such information.

26.  Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on The Site. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If The Site, related programs, and/or intellectual property is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to provide our services, programs and products to you.

This document is the sole statement of The Site’s Privacy Policy and no summary, restatement or other version thereof, or other privacy statement or policy, in any form, including, without limitation, machine-generated, is valid. In interpreting this Privacy Policy, the English version governs the interpretation and meaning of the obligation set forth herein. To the extent there is an ambiguity or conflict with the Privacy Policy in other languages, the Privacy Policy in English governs.

27.  Questions and Contact Information 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at